Data Link Store - Website Policies & Legal Terms

1. Terms of Use

• By using this website, you agree to all terms and conditions.
• Any illegal activities or hacking attempts are strictly prohibited.
• All content, designs, and logos are owned by Data Link.
• The company reserves the right to modify or suspend services without prior notice.
• These terms are governed by the laws of the State of Kuwait.

2. Service Terms

• The company provides computers, printers, copiers, consumables, and IT services.
• The company reserves the right to modify prices or cancel orders caused by pricing or technical errors.
• Some products may be used or refurbished and will be clearly identified on the product page.
• Technical support does not cover damages caused by misuse, viruses, or physical damage.

3. Sales Policy

• Orders are not considered confirmed until reviewed and payment is approved.
• Prices are subject to change without prior notice.
• Actual stock quantities may differ from displayed quantities.
• The company reserves the right to reject or cancel suspicious or fraudulent orders.

4. Privacy Policy

• We collect basic customer data such as name, phone number, and email address.
• Data is used for order processing, customer service, and technical support.
• Customer data is not sold or shared except with operational or legal entities when required.
• Cookies are used to improve the user experience.

5. Return & Exchange Policy

• Return requests are accepted within 7 days of delivery.
• The original invoice and product condition must be maintained.
• Opened consumables, software, or customized products cannot be returned.
• Technical issues are evaluated by the support department before approving replacements.

6. Refund Policy

• Refunds are processed through the original payment method or bank transfer.
• Refund processing may take between 7 to 21 business days.
• Shipping, banking, installation, or programming fees may be deducted.

7. Legal Disclaimer

• The company is not responsible for data loss during maintenance.
• Customers are responsible for backing up their data before device submission.
• Product images are for illustrative purposes only.
• The company is not responsible for product misuse.